Privacy Policy
At NeoSpin 66 Casino, we deeply value the trust and loyalty of our players. Protecting your personal data is one of our highest priorities. We are committed to handling your information securely, responsibly, and with full transparency. This Privacy Policy outlines how we collect, use, and protect your data, so you can make informed decisions about your experience with our casino.
Data Processing
This Privacy Policy explains how we process players’ personal data in compliance with relevant gambling regulations. This data processing is necessary to provide access to our games and associated services.
NeoSpin 66 Casino operates under the management of Dama N.V., a company registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.
Your use of NeoSpin 66 Casino services signifies your agreement with this Privacy Policy. As we may update this policy from time to time, we recommend checking it regularly. Continued use of our services after any changes will indicate your acceptance of the revised policy.
Collection of Information
We collect various types of personal data through our website, including:
- Registration and Communication Data: Information submitted during account registration or via communication with us, such as names, contact details, and identity verification documents.
- Interaction Records: Logs from email, live chat, and other communication channels.
- Transaction and Usage Data: Information about your financial transactions and activity on the website.
- Compliance Documentation: Documents required for identity verification and legal compliance.
Usage of Information
Your personal data is processed for the following purposes:
- To process transactions and manage bets.
- To deliver requested services and customer support.
- To perform identity verification and regulatory compliance checks.
- To send promotional content, if you have provided explicit consent.
- To fulfill legal obligations, including anti-money laundering measures.
- To detect, investigate, and prevent fraudulent or illegal activities.
- To conduct internal research and improve our services.
Marketing Communications
With your consent, we may use your data to send you promotional messages about NeoSpin 66 Casino's products and services. You can opt out of these communications at any time through your account settings or by contacting our support team.
Disclosure of Information
We do not sell or rent your personal data. However, your information may be shared in the following situations:
- Within Our Group: To ensure seamless delivery of services.
- With Trusted Partners: For operational needs and regulatory compliance.
- With Third-Party Providers: Such as those handling payments, identity checks, and technical support.
All third-party engagements are governed by strict confidentiality agreements to safeguard your data.
Data Security and Retention
NeoSpin 66 Casino implements strong security protocols to protect your personal information and complies with all applicable data protection regulations. We retain your data only for as long as necessary, including a minimum of five years after account closure, as required by anti-money laundering laws.
Cookies and Tracking
To improve your experience, we use cookies and similar tracking technologies. These tools help us understand user behavior, enhance site functionality, and support our marketing initiatives. You may manage your cookie preferences through your browser settings; however, limiting cookies may affect site performance.
Your Rights and Contact Information
You have the right to access, update, or request the deletion of your personal data. You may also object to your data being used for marketing purposes. For any inquiries or concerns, you can contact our Data Protection Officer (DPO) via email. Under GDPR, you also have the right to lodge a complaint with a relevant data protection authority.
This Privacy Policy reflects NeoSpin 66 Casino’s ongoing commitment to maintaining a safe, transparent, and responsible gaming environment. If you need help or have questions about how we handle your data, please don’t hesitate to get in touch with us.
